★ — starred citations are sourced from third-party research. Full references are listed at the bottom of this article.
Most sessions end with a vague sense of 'that went well' or 'that could have been better.' A survey turns that instinct into data — data you can act on, share, and build on over time.
Session Flo surveys are multi-question, participant-friendly, and exportable. Participants respond on their own device with no sign-up required. You get results you can actually use, right from your dashboard.
How to Run a Survey in Session Flo
Create a Survey activity and add your questions
Add a Survey activity to your event. Click to add questions and choose the type: star rating, multiple choice, or open text. Mix types to capture both measurable data and qualitative insight in one go.
Preview what participants will see
Session Flo's survey interface is clean and mobile-first. Participants tap through questions at their own pace — no time pressure, no group visibility. Just honest individual responses.
Post-Workshop Feedback
Respond on your own device
1.How useful was today's session overall?
2.What was the most valuable part?
3.What's one thing we should change for next time?
Launch at the end of your session
Surveys work best when launched immediately after a session, while experience is fresh. Hit 'Go Live' from your dashboard — participants see it appear on their device instantly.
Review results in your Session Flo dashboard
Results are compiled as they arrive. Ratings show as averages with distribution bars; choice questions show as ranked charts; open text shows as individual response cards.
18 responses
1. How useful was today's session overall?
2. What was the most valuable part?
3. What's one thing we should change for next time?
Export and share insights with your team
Export your survey results and share them with stakeholders. More importantly — close the feedback loop. Tell participants what you heard and what you're changing. That single act is the biggest driver of participation next time.
Top Tips
- ✓Five questions maximum. Completion rates drop sharply after five, and response quality deteriorates even faster.
- ✓Start with your easiest question — usually a star rating — to build momentum before open-text questions.
- ✓Mix question types: ratings give measurable data; choice questions reveal priorities; open text surfaces the unexpected.
- ✓Close the feedback loop — share results with participants and tell them what you're changing. This is the single biggest driver of future survey participation.
- ✓Run a survey after every significant session. Three consistent data points are worth more than one deep-dive survey.
What to Ask After a Session
A standard post-session survey can cover four things in five questions: overall satisfaction (one rating), what worked well (open text), what could be improved (open text), and whether participants would recommend the session format to a colleague (one rating).
If your session included specific content — a presentation, a workshop, a training module — add a question about confidence or understanding: 'How confident are you in applying what we covered today?' This turns the survey into a learning assessment without feeling like a test.
Deloitte Insights research★ on feedback cultures found that organisations using regular, brief pulse surveys (3–5 questions after each significant event) outperform those relying on annual or quarterly surveys. The value is in consistency and immediacy, not volume.
Building a Culture of Continuous Feedback
The real power of surveys isn't in any single result — it's in the pattern that emerges over time. When you run a post-session survey after every significant meeting or event, you build a dataset of how your sessions are landing. You start to see which formats generate the highest satisfaction and where confusion or disengagement consistently shows up.
MIT Sloan research★ shows that 'closing the feedback loop' — acknowledging what you heard and what you're doing about it — is the single biggest driver of future survey participation. When participants see their feedback taken seriously, they invest more in the next one.
Facilitators who survey consistently report a side effect beyond the data: participants feel more valued. Asking for feedback is an act of respect. It says that this session — and your experience of it — matters.